1. What cookies are
Cookies are small text files stored on your device when you visit a website. They help the site work, remember your preferences and understand basic usage.
2. Cookies we use
- Essential cookies: required to operate the platform, including authentication and session handling for merchant accounts.
- Preference cookies: remember basic choices such as form input states.
- Analytics cookies (if enabled): help us understand how the website is used so we can improve it. We do not use analytics to track individuals.
3. Third-party services
Some platform features rely on trusted third-party services (for example, our hosting and authentication providers). These services may set their own essential cookies to deliver the feature.
4. Managing cookies
Most browsers let you view, manage and delete cookies. Blocking essential cookies will prevent parts of the platform — including merchant sign-in — from working correctly.
5. Changes
We may update this policy as the platform evolves. The latest version will always be available on this page.
This page is maintained by DOORA Express to describe how we operate our UK delivery and fulfilment services. It is provided for information only and is not a legal certification, audit outcome, or accreditation by any third party. Where you need formal advice, please consult a qualified professional.